Terms and Conditions
These terms and conditions apply to purchases made by consumers on the Webshop at larskrog.1iota.xyz, owned and run by Lars Krog IVS, CVR no. 38665685. You can always request more information about the jewelry before you make a purchase online. We answer all requests as soon as possible.
PLACE AN ORDER
Select the item you wish to purchase by clicking on the “Order” button. Click on the “Shopping bag” icon for a list of the items you have selected. To complete the purchase proceed to checkout from the cart page. Subsequently, you will be asked to fill in your billing details and any additional information. You can then choose payment option and place the order.
Your purchase will be finalized and registered once you have pressed “Confirm order” and your payment details have been confirmed. After confirming your purchase you will receive an e-mail with the order. Danish sales tax is included in all prices displayed on the web site. Customers with a delivery address within the EU (as well as Greenland, the Faroe Islands, Norway, and Switzerland) will be subjected to the displayed prices, which include Danish sales tax. For customers outside the EU, the sales tax will be deducted from the price and the tax will be calculated and collected according to domestic rates and rules. Lars Krog IVS has no control over these charges and cannot predict what they may be. Please note that you can change the displayed currency. Orders placed in US Dollars with delivery address outside of the EU, will, as mentioned above, not be subject to Danish sales tax.
PAYMENT AND SECURITY
Lars Krog IVS have the following payment options:
Direct bank transfer or Pay using Bambora Online ePay (Dankort, Visa, Master Card, Maestro, and JCB.)
https://www.bambora.com
The amount is deducted from your card when you complete the order.
All submitted credit card details are encrypted with a Secure Socket Layer (SSL) protocol, which ensures that the information is transmitted securely without anyone else, having access to it. Nothing but the amount you have confirmed in connection with the purchase will be charged. You can refuse payment when you receive your bank statement. In the event of misuse of your credit card by a third party there is no own risk for you when shopping in a web shop using the SSL protocol.
DELIVERY
Please allow 14 days for delivery. If you order a product that requires special customization, the delivery time may be longer. But this is done according to agreement with the customer. And if in the event of a delay you will receive notification via e-mail.
RIGHT OF WITHDRAWAL
You are entitled to withdraw from the purchase within 14 days of receipt of the item. The right of withdrawal can be exercised without specifying any particular reason by sending a message to us by email. You can not use the right of withdrawal by refusing to receive the item or by failing to pick it up from the shipper. Please send the notice of withdrawal to the following address: info@larskrog.1iota.xyz.
The right of withdrawal does not apply to items that have been customised to your personal specifications.
If you send a notice of withdrawal from the purchase, you must return the item to us at the address sent in our confirmation e-mail without undue delay, and within 14 days after you indicated you wanted to withdraw from the purchase. We may require proof that the item has been shipped before the expiry of the deadline.
If the item is sent, it must be packed securely, and you are kindly asked to attach a copy of the notice of withdrawal and/or state the order number on the package. Payment for the item will be refunded as soon as possible. However, we reserve the right to withhold the refund until we have received the item/items for inspection.
If you would like more information concerning your 14-day right of withdrawal, you can visit the Danish Competition and Consumer Authority’s website: https://www.en.kfst.dk/consumer/.
WARRANTY
According to danish consumer law § 83. More information in danish here.
SHIPPING
All items is sold with free shipping worldwide.
COMPLAINTS
If you have any complaints regarding your purchase, please return the item along with details of your purchase and a description of your reason for complaining to the web shop address. If the package has been visibly damaged during shipping when you receive it, you should refuse to accept the package. In case of damage to the items during shipping your purchase will be replaced free of charge.
RETURN POLICY
Articles are accepted for full refund if returned to us within 14 days of purchase.
CONSUMER RIGHTS
What are your rights as a consumer? In Denmark. Visit www.forbruger.dk for further information.
DISCLAIMER – CONTACT
Lars Krog IVS makes no warranties regarding the accuracy of the information on the website
info@larskrog.com